Overview

Chiller Bags & Refundable Deposit

• A chiller bag deposit of AED 200 (2 bags for 5 days) and AED 250 (3 bags for 7/6 days) is refundable at the end of the plan. If a bag is lost or damaged, a charge of AED 100 per bag will be deducted from the deposit.
• Chiller bags and ice packs must be returned to Nutri Fit Meal Plans within 180 days (6 months) of the subscription ending. This can be done by scheduling a collection through the dashboard or contacting the designated account manager. Failure to comply with this may result in an automatic forfeiture of the refundable deposit.
• Each client is assigned a set number of ice packs and chiller bags based on their meal plan. Clients with a 5-day meal plan are assigned 2 bags while clients with 7/6-day meal plan are assigned 3 bags. In case all bags have been used and are not returned, the following day’s delivery will be sent in a Styrofoam box/ carry bag.
• We recommend you to refrigerate your food immediately if delivered in a styrofoam box/ carry bag. Nutri Fit Meal Plans will not take responsibility for changes in food temperature when delivered in a cardboard box/ carry bag.

Cancellation and Refunds

Nutri Fit Meal Plans encourages all clients to fully commit on their plan as scheduled. If there is any event or reason that can hinder results and overall satisfaction, please bring it to the attention of your account manager or nutritionist for an immediate and appropriate solution.

Should there be a request to cancel your plan, it will take effect in 3 business days. The client can transfer the remaining days to a third party or as online credit by Nutri Fit.

Cancellations and refunds are issued only under extenuating circumstances and are subject to prior approval from Nutri Fit Meal Plans Management.

Please allow 2 weeks for your refund to be processed and reflect in your account. All refunds are subject to a 20% cancellation fee that is applicable on the remaining number of days on the plan.

Refunds will be processed only through the original mode of payment or transfer to the given bank account; no cash refund is applicable.

Contact Us

• The client can reach us on email at Info@nutrifitwell.com.
• Our address: Jumeirah Village Circle (JVC), Dubai, United Arab Emirates (UAE).
• Business WhatsApp Number: +971504123526
• Opening Hours

(Sat-Thu) 9 AM to 7 PM United Arab Emirates (GMT+4) – Friday (Day Off)

Need help?

Contact us at {info@nutrifitwell.com} for questions related to refunds and returns.